Contact Us

This page lists the official customer support and business identity details for Trato. The same contact details are used in the footer and policy pages so customers can verify the store operator without conflicting information.

OUR IDENTITY

Legal Business Name: 1230 S TRELLIS DR HOMOSASSA FL 34448, LLC
Store Name: Trato
Physical Business Address: 14341 Amero Ln Spring Hill, 34609 United States

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM PST. These hours align with our Monday-Saturday order handling schedule for shipment questions, return requests, payment questions, and product support.

HOW TO REACH US

Current Support Email: info@trato.shop
Business Phone Number: +13614509560

When contacting us about an order, include the order number, checkout email, item name, and a clear explanation. For cutting board issues, photos of the package, board surface, corner, groove, handle slot, or non-slip border help us review the request accurately.

CUTTING BOARD QUESTIONS

For product questions, customers can ask about approximate size, material, board format, package contents, care limits, or return eligibility. We do not provide cooking, nutrition, or food safety consulting beyond ordinary product support.